Question 1

Is there a psychologist in Islamabad who offers both online and in-person sessions?

Accepted Answer

Yes. The Meeting Matters is a psychology and counselling clinic at House 66, Street 73, F-11/1, Islamabad, running since 2010. You can see a clinical psychologist in person at the clinic or online by secure video from anywhere in Pakistan or abroad, in English, Urdu, Hindi or Punjabi. Sessions start from PKR 5,000 and the fee is the same online or in person.

Question 2

Should I choose online or in-person therapy?

Accepted Answer

For most concerns, including anxiety, depression, stress and relationship problems, online therapy works as well as in-person sessions, and it saves travel time and offers more privacy and flexibility. In-person sessions can suit young children, people without a private space at home, and those who find it hard to open up through a screen. You can switch between the two with the same psychologist.

Question 3

Do you have a clinic in Lahore or Karachi?

Accepted Answer

No. Our only clinic is in Islamabad (F-11/1). Clients in Lahore, Karachi and other cities see our psychologists online by secure video, in Urdu, English or Punjabi, with evening and weekend slots, at the same fee as in-person sessions. Visitors to Islamabad can also meet in person.

Question 4

Where is The Meeting Matters and how do I book?

Accepted Answer

We are at House 66, Street 73, F-11/1, Islamabad. You can book through the website, on WhatsApp (+92 333 3450786) or by phone (+92 311 1155601). Booking requests are accepted 24/7 and we usually confirm within 30 minutes.

Question 5

How much does a psychologist cost in Islamabad?

Accepted Answer

At The Meeting Matters, sessions cost PKR 5,000 to PKR 15,000 depending on the therapist's experience and the type of appointment (individual, couples or child). Students get 20% off. The fee is the same whether you come to our F-11/1 clinic or attend online.

Question 6

Is there a female psychologist in Islamabad?

Accepted Answer

Yes. Most of our psychologists are women, so you can choose a female psychologist for in-person sessions at our F-11/1 Islamabad clinic or for online sessions.

Question 7

How do I know if therapy is right for me?

Accepted Answer

Therapy can help if you're noticing persistent stress, anxiety, low mood, relationship conflict, grief, or emotional patterns that are getting in the way of daily life, work or relationships — you don't need to be in a crisis to benefit. A first session with one of our psychologists is simply a conversation to understand what you're dealing with, with no obligation to continue if it doesn't feel like the right fit.

Question 8

How much does a session cost?

Accepted Answer

Session fees range from PKR 5,000 to PKR 15,000, depending on the therapist's experience and the type of appointment — individual, couples, or child therapy. Students receive a 20% discount with every therapist on our team, and fees are the same whether you attend in person at our Islamabad clinic or online.

Question 9

Do you offer online sessions?

Accepted Answer

Yes — all of our therapists offer confidential online sessions by secure video call, in addition to in-person appointments at our F-11/1 Islamabad clinic. Online sessions are just as effective as in-person therapy for most concerns, and are used by clients across Pakistan as well as the UK, USA, Canada, UAE and elsewhere.

Question 10

What happens in the first session?

Accepted Answer

Your first session is a conversation, not an assessment or diagnosis. Your therapist asks about what's brought you in, your history, and what you're hoping to get out of therapy, then talks through a realistic plan, including how often to meet and what approach might help. Sessions typically run 45-50 minutes, with no pressure to commit beyond that first conversation.

Question 11

Are sessions confidential?

Accepted Answer

Yes. Everything you share in session is strictly confidential between you and your therapist, protected by professional ethical standards. The only exceptions, required by law, involve situations with a risk of serious harm to yourself or others — your therapist will always explain this clearly before you begin.

Question 12

Can I choose a therapist?

Accepted Answer

Yes — you can browse our full team page and choose a specific therapist based on their specialisation, language or approach when booking. If you're not sure who's the right fit, you can also request guidance in the booking form or over WhatsApp, and our team will match you based on what you're dealing with.

Question 13

Which languages are available?

Accepted Answer

Our therapists offer sessions in English, Urdu, Hindi and Punjabi, so you can talk about what you're going through in whichever language feels most natural, without needing to translate your thoughts into a second language first.

Question 14

Do you work with children and families?

Accepted Answer

Yes — we have therapists dedicated specifically to child psychology, teen counselling, family therapy and parent guidance. Sessions for children and teenagers are adapted to their age and developmental stage, and parents are involved in a way that respects the child's privacy.

Question 15

How long does therapy usually take?

Accepted Answer

This varies by person and what you're working on — some clients see meaningful change within a few sessions, while others benefit from ongoing support over several months. Your therapist discusses a realistic timeline with you after understanding your situation, and you're always free to stop or adjust the pace.

Question 16

Do I need a doctor's referral to book a session?

Accepted Answer

No referral is needed — you can book directly with any of our psychologists or therapists through our website, WhatsApp, or by phone, and typically receive a confirmation within 30 minutes.

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