Employee Assistance Program (EAP) for Organisations in Pakistan

EAP stands for Employee Assistance Program. It is a confidential, employer-funded service that gives employees access to qualified psychologists for personal and work-related difficulties.

Yes. The employer pays for the program, so employees can use their confidential sessions at no cost to themselves. The employer agrees the session allowance, response times and scope in advance.

A wellness program usually promotes general health through activities, challenges or perks. An EAP is a clinical service: confidential counselling with qualified psychologists, plus manager support and critical-incident response. Many organisations use both.

Yes. We are introducing our EAP in Karachi, and we serve organisations in Islamabad and Lahore. Delivery is on site by arrangement and online for staff anywhere in Pakistan.

An EAP is a confidential support service an employer provides so staff can speak to a qualified professional about personal or work-related difficulties such as stress, anxiety, burnout, grief or family problems, without paying per session themselves. A good EAP also supports managers and HR and helps the organisation spot rising themes.

Yes. What an employee says in a session stays between them and their psychologist. HR receives only anonymised, aggregate reporting such as how many sessions were used and which broad themes are common. The usual limits apply: a serious risk of harm to the person or to others, or a legal requirement.

Yes. Sessions and workshops are delivered in person at our clinic in House 66, Street 73, F-11/1, Islamabad, and on site at your premises in Islamabad. For Lahore, Karachi and other cities we deliver on site by arrangement, and online sessions work for staff anywhere in Pakistan or abroad.

Qualified psychologists from our team, matched to the person's concern and language where possible: English, Urdu and Punjabi. Corporate delivery is overseen by our leadership team, led by Mr. Naushad Anjum and Mr. Faisal Mumtaz Rao.

Pricing depends on headcount, the session allowance, the mix of counselling, workshops and manager support, and how much on-site delivery you need. We scope each program individually and send a written proposal after a short needs conversation. There is no obligation.

We reply to enquiries within 30 minutes and accept booking requests around the clock. Response times for your employees are agreed in the proposal so they are clear to everyone from day one.

Yes. Workshops on stress management, burnout prevention, communication and conflict, emotional intelligence, resilience and psychological safety can be paired with the EAP or booked on their own. Mr. Naushad Anjum brings aviation-psychology and multinational-training experience to the sessions.

Meeting Matters has delivered its Employee Assistance Program and training programme to Shifa International Hospital, Islamabad. Our CEO, Mr. Naushad Anjum, has served as consultant psychologist to the employee assistance programmes of BBC, Optum and Workplace Options since 2012, and is a member of the European Association for Aviation Psychology and the International Society of Air Safety Investigators.

This is part of the scope we agree with you. Many organisations extend a limited number of sessions to immediate family members because family strain often shows up at work. Tell us what you want and we will price it.