Your Questions Answered:
A Guide to Our Services

Find answers to commonly asked questions about our products, services, and policies. If you don't find the information you need, feel free to contact us and we will be happy to assist you.

How Meeting Matters is different from other setups?

Meeting Matters offers a peaceful setting that is family oriented. The main quality of Meeting Matters is that, here, you will find unconditional regard; warm acceptance without any fear of judgment. We have well-versed practitioners who will help to guide you towards the therapy that is most suitable for your specific needs, based on your specific issues and your 'own therapy goals'.

I would like to gain more information as I am unsure who to book in with, is this possible?

Yes, we can offer you a free 10 minutes telephone consultation. You may text us your request on WhatsApp and a psychologist will call you back as soon as possible.

I can't afford your fees, can you offer a discount?

Yes, we can sometimes offer off-peak sessions at a lower cost based on your income., especially to students and senior citizens.

How long will treatment take?

It depends on the individual; some treatments only take a few weeks, while other people attend for a year and a half if their difficulty is more deeply rooted. We decide this on the basis of the intensity of presenting problem/ issue.

Where are you based?

At a peaceful location at 259 A, Street 53, F-10/4 Islamabad.

Where are you based in the UK?

At 75 Whitchurch Rd, Cardiff CF14 3JP, UK.

Can I contact the clinic outside of hours?

Yes, you can contact us 24/7 on this no: +92-311-1155601, for TEL: +92-51-4718378.

I would like to change therapist, is this possible?

Yes, You can change your therapist anytime. In this case, you have to inform us through WhatsApp or Email at meetingmatters786@gmail.com.

Is there a waiting room?

Yes. We have a facility in the waiting area.

Can I contact my therapist out of hours?

Yes, You can email any messages to meetingmatters786@gmail.com or call us at 03111155601 and we will pass on the message to your therapist. Each practitioner works differently, so it is best to check with them if they are okay to be contacted directly.

Are Skype, Zoom, or WhatsApp sessions inferior to face-to-face treatment?

Not at all.

I can't get to the clinic for my appointment; can it be done via Skype?

No, we take appointments through the landline and WhatsApp number that is mentioned on the website.

Can I speak to the therapist prior to booking?

Please let us know the questions you have and we can ask the therapist to answer your questions before the session.

Do you do home visits?

No.

My friend, family member, or loved one needs psychological help urgently; can you speak to them please, and force them to come in?

No, we can only offer appointments when the individual is willing to take sessions.

Is my treatment confidential?

Yes, At Meeting Matters, we offer the highest level of confidentiality to our clients.

Is it important that my therapist has the same religious beliefs as me?

No, This is not necessary as all of our therapists can work with clients of all religions and will respect your religious beliefs. Our therapists have worked with clients of all different cultures and religious beliefs so it's likely they will have a good understanding of your religion already. However, if there are parts of your religion they do not have knowledge of, and if it is relevant to your work, they will of course ask you questions to ensure get a better understanding.

I would like to make a complaint, who do I contact?

Please email meetingmatters786@gmail.com.

How Meeting Matters is different from other setups?

I would like to gain more information as I am unsure who to book in with, is this possible?

Yes, we can offer you a free 10 minutes telephone consultation. You may text us your request on WhatsApp and a psychologist will call you back as soon as possible.

I can't afford your fees, can you offer a discount?

Yes, we can sometimes offer off-peak sessions at a lower cost based on your income., especially to students and senior citizens.

How long will treatment take?

Where are you based?

At a peaceful location at 996, Street # 66, G-9/4, Islamabad.

Where are you based in the UK?

At 75 Whitchurch Rd, Cardiff CF14 3JP, UK.

Can I contact the clinic outside of hours?

Yes, you can contact us 24/7 on this no: +92-324-4704581, for TEL: +92-51 2325499

Can I contact my therapist outside of hours?

Yes, You can email any messages to meetingmatters786@gmail.com or call us at 0324 4704581 and we will pass on the message to your therapist. Each practitioner works differently, so it is best to check with them if they are okay to be contacted directly.

Is there a waiting room?

Yes. We have a facility in the waiting area.

Where are you based in the UK?

At 75 Whitchurch Rd, Cardiff CF14 3JP, UK.

Are Skype, Zoom, or WhatsApp sessions inferior to face-to-face treatment?

Not at all.

I can't get to the clinic for my appointment; can it be done via Skype?

No, we take appointments through the landline and WhatsApp number that is mentioned on the website.

Can I speak to the therapist prior to booking?

Please let us know the questions you have and we can ask the therapist to answer your questions before the session.

Do you do home visits?

No.

My friend, family member, or loved one needs psychological help urgently; can you speak to them please, and force them to come in?

No, we can only offer appointments when the individual is willing to take sessions.

Is my treatment confidential?

Yes, At Meeting Matters, we offer the highest level of confidentiality to our clients.

Is it important that my therapist has the same religious beliefs as me?

No, This is not necessary as all of our therapists can work with clients of all religions and will respect your religious beliefs. Our therapists have worked with clients of all different cultures and religious beliefs so it is likely they will have a good understanding of your religion already. However, if there are parts of your religion they do not have knowledge of, and if it is relevant to your work, they will of course ask you questions to ensure get a better understanding.

I would like to make a complaint, who do I contact?

Please email meetingmatters786@gmail.com.

Improving Lives,
Together

There is no better place to begin your treatment than in our clinic. Meeting Matters provides an unparalleled range of services delivered by qualified and trained Psychologists and Counselors. Treatment offered at Meeting Matters addresses a wide range of issues ranging from common everyday issues like Stress, Anger, and adjustment problems to other psychological issues such as depression, anxiety, post-traumatic stress disorder, and eating disorders. We have a trained Psychologist who also gives marital Counseling to couples.

Active Listening

We hear you and understand

Understanding the Problem

Identifying the root cause

Creating a Treatment Plan

Developing a roadmap to success

Encouraging Progress

Guiding you towards your goals

Active Listening

We hear you and understand

Understanding the Problem

Identifying the root cause

Creating a Treatment Plan

Developing a roadmap to success

Encouraging Progress

Guiding you towards your goals

Compassionate Treatment
for All

Whether you need to seek treatment for yourself or a loved one, you will find that our clinic offers a peaceful setting that is family oriented. Meeting Matters offers a combined range of treatments; from medical attention and psychological care to guidance and inspiration, customizing each of our tested and effective methods into a personalized treatment plan that will work best for each individual client. Alongside our expertise, our passion is to invest personally in each and every one of our client’s recovery; to create the perfect atmosphere of understanding and warmth in which recovery can flourish. Our enduring belief is that there is always a way to recovery from problems, and it is our job to show you how.

Personalized Care

Tailored treatment for individual needs

Holistic Healing

Addressing mind, body, and spirit

Family-Focused

Support for clients and loved ones

Compassionate Support

Caring professionals for successful recovery

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Personalized Care

Tailored treatment for individual needs

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Holistic Healing

Addressing mind, body, and spirit

0123456789001234567890 +

Family-Focused

Support for clients and loved ones

0123456789001234567890 +

Compassionate Support

Caring professionals for successful recovery

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Insightful Mental Wellness Videos Featuring Our Lead Psychologist

Explore our collection of informative videos featuring our lead psychologist, Mr. Muhammad Naushad Anjum. With expertise in a range of mental wellness topics, including anger management, relationship building, and more, our videos offer valuable insights and practical tips for anyone looking to improve their mental health and well-being.